One of the many safety precautions we have taken to help keep our staff and patrons safe is quarantining returned items. This is a necessary step because there just isn't really a way to completely disinfect a book or other library materials without damaging them. This new process has of course caused a little confusion here and there, which is totally understandable. One of the phone calls we frequently receive goes along the lines of, "I returned that the other day, but it's still showing up on my account." So here's an insider's look with details on your returned item's journey after you leave it in the outside bookdrop.
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